English speaking lesson · Services & Admin
Registering at the town hall
You've moved to a new city and you're at the town hall to register your address. You practise it as a real conversation, at whichever of the four levels fits you — the room and the steps stay the same, only the words get harder.
A town hall counter · you talk to the town hall clerk
Free plan: 10 messages a day. No card needed.
What you have to do
Say why you're there, give your details, hand over your documents, and get your registration confirmed. You finish the lesson by getting there in conversation — not by answering questions about it. Nothing is corrected while you talk; the corrections are collected and handed to you at the end.
How it opens
Good morning — how can I help you today?
Spoken aloud by the tutor playing the town hall clerk.
The 5 steps that finish it
A step clears when you say the thing that clears it. The steps are identical at all four levels — only the example line fades, and at Natural there is none at all.
- 01
Say why you're here
Say you'd like to register your address.
“Good morning! I'd like to register.”
- 02
Give your details
Give your name and new address.
“My name is Alex Smith, and here's my new address.”
- 03
Hand over documents
Say what documents you have with you.
“Here's my passport, and I have my papers.”
- 04
Check the details
Check the details are correct.
“Yes, that's correct.”
- 05
Get confirmation
Say how you'd like the confirmation, and finish politely.
“By post, please. Thanks for your help!”
The words, at all four levels
The same room and the same steps, four vocabularies. These are the words the lesson listens for and scores you on — with what each one means and how it sounds when you are talking to the town hall clerk.
Starter
A1 – A2Simple, everyday words with a full hint on every step.
- register
- to record something officially
- “I'd like to register.”
- address
- where you live
- “Here's my new address.”
- new
- not the same as before
- “It's my new address.”
- name
- what you are called
- “My name is Alex Smith.”
- passport
- your official ID book
- “Here's my passport.”
- papers
- official documents
- “I have my papers.”
- correct
- right, with no mistakes
- “Yes, that's correct.”
- post
- to send by mail
- “By post, please.”
- please
- a polite word when you ask
- “By post, please.”
- thanks
- a short way to say thank you
- “Thanks for your help.”
Conversational
A2 – B1Common words at a natural pace, with hints to lean on.
- registration
- the official recording of something
- “I'm here for a registration.”
- resident
- a person who lives in a place
- “I'm a new resident here.”
- moved
- changed where you live
- “I moved here last month.”
- proof
- evidence that something is true
- “Do you need proof of address?”
- tenancy
- the agreement for renting a home
- “Here's my tenancy agreement.”
- identification
- official proof of who you are
- “Here's my identification.”
- correct
- right, with no mistakes
- “Yes, that's correct.”
- certificate
- an official document confirming something
- “Will I get a certificate?”
- a message sent over the internet
- “By email, please.”
- appreciate
- to be grateful for something
- “I appreciate the help.”
Confident
B1 – B2Richer, more specific words, with only light hints.
- formalities
- the official steps that must be completed
- “What formalities are involved?”
- residency
- the status of officially living somewhere
- “This is for my residency.”
- relocated
- moved to a new place to live
- “I relocated here recently.”
- documentation
- the set of official papers required
- “I've brought all the documentation.”
- supporting
- provided as extra evidence
- “Do you need supporting documents?”
- notarised
- officially certified by a notary
- “Does it need to be notarised?”
- processed
- dealt with officially
- “How long until it's processed?”
- issued
- officially given out
- “When would the certificate be issued?”
- sorted
- arranged and settled
- “That's sorted, thanks.”
- appreciate
- to be grateful for
- “I'd appreciate that.”
Natural
B2 – C1Advanced, idiomatic words — no hints at all.
- paperwork
- the official forms and documents
- “What paperwork do you need?”
- redtape
- excessive official procedure
- “Hopefully not too much redtape.”
- hoops
- difficult steps you must go through
- “Are there many hoops to jump through?”
- stamped
- officially marked as approved
- “Does it need to be stamped?”
- chase
- to follow up on something (informal)
- “Should I chase it if it's slow?”
- turnaround
- the time taken to complete something
- “What's the usual turnaround?”
- ping
- to send quickly (informal)
- “Could you ping it over by email?”
- obliged
- grateful for a favour
- “Much obliged, thank you.”
- sorted
- dealt with and settled
- “Great, we're sorted.”
- cheers
- informal thanks
- “Cheers, appreciated.”
More Services & Admin lessons
- Opening a bank account
- Customer service call
- Courier claim
- Making an insurance claim
- Renewing your ID
- At the tax office
- Visa appointment