English speaking lesson · Travel & Transport
Hotel check-in
You've just arrived at your hotel. A friendly receptionist is at the front desk. You practise it as a real conversation, at whichever of the four levels fits you — the room and the steps stay the same, only the words get harder.
A hotel reception desk · you talk to the receptionist
Free plan: 10 messages a day. No card needed.
What you have to do
Check in under your booking, make one request about your room, and get your key. You finish the lesson by getting there in conversation — not by answering questions about it. Nothing is corrected while you talk; the corrections are collected and handed to you at the end.
How it opens
Good evening, welcome! Are you checking in with us tonight?
Spoken aloud by the tutor playing the receptionist.
The 5 steps that finish it
A step clears when you say the thing that clears it. The steps are identical at all four levels — only the example line fades, and at Natural there is none at all.
- 01
Say you're checking in
Say you're checking in and give the name on the booking.
“Hello! I'm here to check in. The name is Smith.”
- 02
Confirm your booking
Confirm how many nights you're staying.
“Yes, two nights, please.”
- 03
Make a request
Ask for something you'd like — a higher floor, a quiet room, a late checkout.
“Could I have a quiet room, please?”
- 04
Check the details
Check that everything the receptionist has is right.
“Yes, that's all correct, thanks.”
- 05
Get your key
Take your key and finish politely.
“Thank you! Have a good night.”
The words, at all four levels
The same room and the same steps, four vocabularies. These are the words the lesson listens for and scores you on — with what each one means and how it sounds when you are talking to the receptionist.
Starter
A1 – A2Simple, everyday words with a full hint on every step.
- register
- to arrive and record your booking
- “I'm here to register.”
- name
- what you are called
- “The name is Smith.”
- booking
- a room you reserved in advance
- “I have a booking.”
- night
- one evening's stay
- “One night, please.”
- room
- the space you sleep in
- “A quiet room, please.”
- floor
- one level of a building
- “A high floor, please.”
- key
- the card that opens your room
- “Here is your key.”
- quiet
- not noisy
- “A quiet room, please.”
- please
- a polite word when you ask
- “The key, please.”
- thanks
- a short thank you
- “Thanks very much!”
Conversational
A2 – B1Common words at a natural pace, with hints to lean on.
- reservation
- a room booked in advance
- “I have a reservation.”
- checking
- arriving to register — 'checking in'
- “I'm checking in.”
- confirm
- to make sure something is right
- “Can I confirm the dates?”
- nights
- evenings of your stay
- “Three nights, please.”
- higher
- further up — 'a higher floor'
- “A higher floor, if possible.”
- view
- what you can see from a window
- “A room with a view?”
- possible
- able to happen — 'if possible'
- “A quiet room, if possible.”
- correct
- right, with no mistakes
- “Yes, that's correct.”
- breakfast
- the morning meal
- “Is breakfast included?”
- cheers
- informal thanks
- “Cheers, thanks a lot.”
Confident
B1 – B2Richer, more specific words, with only light hints.
- reservation
- a room booked in advance
- “It's under a reservation.”
- under
- in the name of — 'booked under'
- “It's booked under Smith.”
- double
- a room with a bed for two
- “A double room.”
- preference
- something you'd rather have
- “Do you have a preference?”
- upgrade
- a better room than booked
- “Any chance of an upgrade?”
- secluded
- set apart and quiet, away from noise
- “A secluded room, if possible.”
- checkout
- the time you leave and settle up
- “What time is checkout?”
- amenities
- the hotel's facilities (gym, pool)
- “Where are the amenities?”
- sorted
- arranged and settled
- “Great, that's sorted.”
- appreciate
- to be grateful for
- “I'd appreciate that.”
Natural
B2 – C1Advanced, idiomatic words — no hints at all.
- arrival
- the act of arriving to register
- “Just here for arrival, actually.”
- whereabouts
- roughly where
- “Whereabouts is the room?”
- flexible
- able to change easily
- “Are the times flexible?”
- topmost
- the very highest level
- “Ideally the topmost floor.”
- overlooking
- with a view over something
- “A room overlooking the park?”
- stretch
- to extend — 'if you could stretch to'
- “If you could stretch to an upgrade.”
- settle
- to pay what you owe
- “I'll settle up on Friday.”
- nailed
- got exactly right (informal) — 'you nailed it'
- “You nailed it.”
- cheers
- informal thanks
- “Cheers, much appreciated.”
- sorted
- arranged and settled
- “Perfect, we're sorted.”
More Travel & Transport lessons
- Buying a train ticket
- Airport check-in & security
- Lost luggage
- Hostel check-in
- Asking for directions
- Tourist information
- Taxi / rideshare
- Hiring a car
- Booking a tour
- Ferry crossing
- Changing a booking